General Privacy Policy

ALDEN HOTEL A.Ş.

PROCESSING OF PERSONAL DATA GENERAL PRIVACY POLICY

Alden Hotel Management Inc. As a company, we process your personal data with high care and sensitivity, when necessary, within the scope of the services and other activities we offer to you. In this regard, your personal data can be processed with a great sense of responsibility, only within the scope specified below, as our company’s data controller and/or data processor, in accordance with the Personal Data Protection Law No. 6698 (“Law”). This text has been written to inform you about the processing of your personal data and to enlighten you on the basis on which your data is processed.

1) Method of Collection of Personal Data

Your personal data is processed verbally, in writing or electronically, through automatic or non-automatic methods, such as call center, website, social media, hard copy. Your personal data; The information you transmit to us through our corporate websites or via e-mail, SMS or other means, or during our business relations, at the stage of signing commercial contracts and/or during the commercial relationship process, can be sent to us through various channels such as physical forms, verbally, in writing or electronically. is stored. The following personal data that you have provided to us and/or can be updated may be processed:

▪ Your name, surname, TR ID number, date of birth and other data included in your identity,

▪ Your contact data such as your telephone number, e-mail address, home/work/warehouse/company addresses,

▪ If you visit our hotel, your camera footage,

▪ Our hotel facilities, offices, etc. Your vehicle data such as license plate if you visit the places,

▪ Your visual/audio data we obtain within the framework of our promotions, advertisements, campaigns, social responsibility projects and organizations,

▪ If you are a business partner, customer, supplier, distributor or consumer of our company, your financial data such as bank account number, IBAN, billing information in order to fulfill the contracts,

▪ Your commercial information related to the establishment and execution of the contractual relationship, such as the activity certificate obtained within the scope of the execution of the contract, professional chamber registration, signature circular, trade registry gazette records.

▪ Your information regarding the number of company/warehouse/employees and company business volume disclosed by you and shared by you within the scope of the commercial relationship established between you and our company.

2) For what purpose will it be processed?

Your personal data;

▪ To be able to offer and deliver our products and services to our customers and to provide campaigns, opportunities, promotions and other information,

▪ Ensuring and improving internal functioning,

▪ Ensuring communication with customers, suppliers and business partners,

▪ Managing customer satisfaction and complaints,

▪ Carrying out marketing activities,

▪ Procurement of services from external sources,

▪ Procurement of technology and infrastructure services,

▪ Sharing information requested by public institutions and organizations in accordance with the relevant legislation,

▪ Sharing necessary information with public institutions such as police units, etc., in accordance with the mandatory provisions of the law. fulfillment of legal obligations,

▪ Taking all necessary technical and administrative measures to ensure the security of our systems and applications,

▪ Establishing financial agreements, establishing commercial relationships, and signing contracts with our relevant business partners and other third parties regarding the products and services we offer to you,

▪ Providing the necessary information in line with the requests and inspections of regulatory and supervisory institutions and official authorities,

▪ Determining business strategies,

▪ Training and development of all employees, training, seminars, etc. Fulfilling requests for participation in organizations

▪ Realization of social responsibility projects,

▪ Developing and offering products and services,

▪ Fulfilling customer demands,

▪ Financial reporting and analysis,

▪ Ensuring occupational safety and emergency management in our hotel and offices,

▪ Fulfilling human resources policies and legal obligations,

▪ Authorization of third parties on behalf of our company,

▪ Providing information and documents requested by business partners and customers that are essential for the performance of the work,

▪ In terms of suppliers, distributors, customers and business partners; communicating with potential suppliers, distributors, customers and business partners, performing contract processes, invoicing for our products and services, performing analysis and reporting, registering to systems, verifying identity, organizing domestic/international visits,

▪ It may be processed for the purposes of carrying out legal, judicial/criminal proceedings and other similar purposes.

In addition, the Labor Law No. 4857, the Occupational Health and Safety Law No. 6331, the Personal Data Protection Law No. 6698, the Turkish Code of Obligations No. 6098, the Turkish Commercial Code No. 6102, the Consumer Protection Law No. 6502 and secondary legislation provisions regarding the laws listed, Tax legislation. In accordance with the obligations arising from the obligations imposed by other competent public authorities and other relevant legislation, your personal data may be processed and transferred to our company’s physical and/or electronic archive and information systems and kept both digitally and physically.

3) To whom and for what purpose personal data will be transferred

Your personal data, for the purposes of the Law and other legislation, commercial relations between the parties and other purposes listed above;

▪ Service provider companies we agree with,

▪ Social Security Institution,

▪ General Directorate of Security and other law enforcement agencies,

▪ Official institutions and organizations and judicial authorities,

▪ Regulatory and supervisory institutions,

▪ Third parties from whom we receive consultancy, including lawyers, tax consultants and auditors,

▪ Your authorized representatives,

▪ Authorities deemed necessary for the establishment or execution of the commercial relationship and/or contract between the parties,

▪ Insurance companies and banks,

▪ Alden Otelcilik A.Ş. or, if necessary, it may be shared with our company and other business partners or other public authorities with whom we cooperate, especially our other company subsidiaries and partners abroad.

4) Your Rights in Article 11 of the Personal Data Protection Law

▪ Learning whether your personal data is being processed or not,

▪ Requesting information if your personal data has been processed,

▪ Learning the purpose of processing personal data and whether they are used for their intended purpose,

▪ Knowing the third parties to whom personal data is transferred domestically or abroad,

▪ Requesting correction of personal data if they are incomplete or incorrectly processed,

▪ Requesting the deletion or destruction of your personal data in accordance with the relevant article of KVKK, requesting that the transactions carried out in accordance with paragraphs (d) and (e) be notified to third parties to whom personal data have been transferred,

▪ Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,

▪ If you suffer damage due to illegal processing of personal data, you have the right to request compensation for the damage.

The rights in question are exercised by personal data owners in the ALDEN OTELCİLİK A.Ş. website at www.alden.com.tr. If it is submitted using the methods specified on the Personal Data Protection page, it will be evaluated and finalized within 30 (thirty) days. We respectfully present it for your information.

ALDEN HOTEL A.Ş.